Returns & Exchanges
At Turbo Brands Factory, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization Number.
Pack Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing